Long & Mcquade Musical Instruments

Note: The owner or a representative of this business has not yet completed the verification process

4.5

( 8 reviews )

Music & DVDs, Piano store

Open 10:00 AM - 07:00 PM See Hours

1363 Main St, North Vancouver, BC V7J 1C5, Canada +1649 8609-11

Long & McQuade Musical Instruments is a well-established and reputable brand in the musical instruments industry. With numerous locations across Canada, they are known for their extensive selection of musical instruments, equipment, and accessories. The brand has built a strong reputation for providing high-quality products and excellent customer service. From guitars and drums to keyboards and sound systems, Long & McQuade offers a wide range of products for musicians of all levels. In addition to their retail services, they also provide instrument rentals and music lessons, making them a one-stop shop for all things music-related. With a focus on meeting the needs of their customers and fostering a passion for music, Long & McQuade Musical Instruments has become a go-to destination for musicians and music enthusiasts.

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Allen lin

March 22, 2024

Bad customer service ever... I have been a customer in North Vancouver store for more than 3 years. This afternoon I got stuck in traffic and have no time to drive back home for my kids piano books. I was trying to borrow from the musical store but the staff was like"we are not library, we cannot do it."with coldness and all cold words ... in front of my ten years old kid. Well, I was shocked and speechless. Where is the Christmas spirit and where is the customer service professional attitude. My ten year old asked me to forgive them because it is Christmas. I do forgive because I still hold the Christmas spirit and not let negative energy to drag me down.Hope next time Mr. P can give me back an apology and treat me more professionally.

Samuel clarke

March 22, 2024

We walked in to the L&M North Van store looking for a piano and as usual, the one we thought we wanted turned out to not be right for us. However, on their showroom floor was a Roland GP609 Grand Piano. My wife sat down and played this beautiful instrument and knew this was the one. Only through the work of Stefan Cihelka and Randy Vic of the North Vancouver store, what we thought would be impossible, was brought to fruition. Thanks Stefan and Randy for all your efforts. This piano now holds a special place in our home and our hearts.

Mike m

March 22, 2024

Good experience here, friendly and helpful folks without that pushy feel. 🎷 🎸 Not a musician myself, I’ve come here for my kids interest in school band. We’ve done both rental and most recently purchase and happy with both experiences. Store was much larger than expected, lots of selection and what’s not in stock is easily ordered and notified upon arrival.

Beastly mclaren

March 22, 2024

Alex from rentals is incredibly helpful and patient the staff here are awesome and have a lot of knowledge to help newbies to sound for concerts. Would 100% recommend talking with Alex if you have any sound questions.

Ben sriaroon

March 22, 2024

I bought my first guitar at a Long and McQuade when I was 12 and I'm almost 30 now and this is my favorite location. Not that the other ones aren't great but the staff here just seems to somehow be extra helpful. Whether it's been helping me find the right gear and great deals they have when buying guitars and amps or helping me make sure I got everything I needed to record multiple instruments, a drum kit and run an interface through my laptop when I started having to record more than one instrument at a time. If you're looking for musical instruments in the greater Vancouver area you'd be hard pressed to find a better place to spend your money than the north van long and McQuade.

Sichen zhu

March 22, 2024

North Vancouver location has the best customer service with very knowledgeable and friendly staff . Good place for newbies and people who want to spend money . Sadly, I cannot recommend any other location except North Vancouver.

Bernard lin

March 22, 2024

Great musical instrument and equipment store. There is a large variety of instruments and equipment and sheet music available here. The store is well organised and the staff are very knowledgeable and helpful. They have a good selection of rental instruments too and are a good place to go to rent school band instruments. Always had a good experience here and have been happy with the items we've purchased here.

Austin brown

March 22, 2024

They were very kind and fair. I went there to change the guitar strings and they did it for me for a very small amount and also tuned the guitar. Thank you.